Acquiring new business in this fiercely competitive market requires solutions that are focused to your industry and requirements. Architecture & Engineering firms are unique in the way they sell and what they sell; knowledge, services and experience. All the information surrounding the client is important in acquiring new opportunities and projects. This includes successful client interactions, tracking contact information, and responding to proposals. Too often, this information is scattered throughout a firm or leaves at the end of the day with your employees.
Microsoft Dynamics Customer Relationship Management (CRM) will help you increase sales and provide top-quality customer service—resulting in profitable customer relationships. Designed specifically for small and medium-sized businesses, Microsoft Dynamics CRM will handle the full range of Sales, Customer Service and marketing functions, and will allow you to access key customer and sales information from Microsoft Outlook® and the Web, so you can get up-to-date information from wherever you are, whenever you need it. Microsoft Dynamics CRM centralizes and automates contact/client management, activity tracking, opportunity tracking, marketing campaign generation & tracking, proposal production and tracking, and the ability to analyze business trends as well as your firm's success in managing clients and winning new opportunities.